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Conversations Worth Having - Trainer Certification is a Course

Conversations Worth Having - Trainer Certification

Sep 8, 2022 - Sep 10, 2022

$1,895 Enroll

Full course description

Pre-requisite: You must have completed both Conversation Bootcamps to be eligible for the Trainer Certification.

Communication remains one of the top issues for employees in most organizations. 

Conversations Worth Having (CWH) certification gives you the ability to positively affect people's lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings. The certification program is designed to ensure that as a trainer, you will be confident and effective. It is an intensive, experiential learning opportunity that combines the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement anytime, anywhere, and in any situation. Certification requires successful completion of the CWH training for trainers' program, an online final evaluation process, delivery of bootcamp trainings, and acceptance of a professional project.

Learning Objectives:

  • Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.
  • Use the Training Guidebook, card deck, and other materials to enhance the learning experience for participants.
  • Become effective at using case studies, activities, exercises, videos, and slides to support participant learning.
  • Deliver portions of the training with coaching and feedback.
  • Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.
  • Become skilled at turning conflict and problems into conversations worth having.

Training Package

Certified trainers will have everything they need to begin to implement Conversation Bootcamps and teach Conversations Worth Having. Trainers may list their profile on the Conversations Worth Having Training website. They will also have on-line access to the latest training materials. These materials include:

  • Trainer's Guidebook
  • Training PowerPoint slides and outline
  • Participant Workbook/Journal
  • Deck of generative question cards
  • Case studies, stories, and activities
  • Marketing materials
  • Ability to co-brand materials

Who will benefit from becoming a certified Conversations Worth Having Trainer?

Our goal is to certify practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals. This includes:

  • Managers and leaders
  • Training and development practitioners
  • Human resource professionals
  • Organization development professionals
  • Talent management practitioners
  • Coaches
  • Internal and external consultants
  • Teachers, school counselors, and principals

Certifying Organization

The Conversations Worth Having train-the-trainer certification program is sponsored by the David L. Cooperrider Center for Appreciative Inquiry in Burlington, VT and the Center for Appreciative Inquiry in Las Vegas, NV. Customized trainings for organization or industry groups can be arranged.

Dates and Times (current and upcoming)

1. September 8-10, 2022 11am-5pm EST (Thursday/Friday), 11am-1pm EST (Saturday)

2. March 9-10, 2023 8:30-2:30 pm EST each day

3. September 7-8, 2023 11am-5pm EST each day

Training includes one year of online access to the latest training materials, Trainer Workbook, listing on our website, quarterly CWH trainer calls, plus one hour of free coaching following the training. Additional coaching is available at $150/hour. Pre-requisite: You must have completed both Conversation Bootcamps to be eligible for the Trainer Certification.

Questions? Contact the Cooperrider Center at


Mary Jane Dieter

Cheri Torres

Cheri is a Lead Catalyst at Collaborative by Design and guest lecturer at Lenoir Rhyne University. The foundation of Cheri's work is Appreciative Inquiry, which she was introduced to by David Cooperrider and Diana Whitney. Her work is grounded in neuroscience and positive psychology, and she is adept at helping others understand how their conversations influence their well-being and ability to succeed. She has worked with thousands of leaders and teams around the world to support high performance, engagement, and organizational success. Her clients have included AbbVie Pharmaceuticals, Baystate Medical Center, Booz Allen, EPA-ORD, NASA, Satyam Computer Services, Silverado Memory Care, and numerous non-profits and schools. She's written numerous books and articles; her most recent book is a Berrett Koehler bestseller, Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement. Her work has been featured in leading media sources including Careers in Government, Fast Company, Forbes, HR Magazine, SmartBrief, Training Industry, and Training Magazine. A consummate learner, she has a Ph.D. in Educational Psychology, specializing in Collaborative Learning, an MBA., with emphasis on management, a Masters in Transpersonal Psychology, Appreciative Inquiry certification from Case Western Reserve University, Level 2 certification in Cultural Transformation Tools/Barrett Values Centre, and Level II certification in Spiral Dynamics Integral. She lives in Asheville, NC with her husband, Michael, their two dogs, Logan and Annabelle, and Ziggy, the cat, enjoying hiking, music, and eating great food.

Mary Jane Dieter

Jackie Stavros

Jackie is a professor at Lawrence Technological University (LTU). Her passion is working with others to bring AI into their daily conversations and meetings to create productive and meaningful results. She is recognized for her creation of SOAR, a positive approach to strategic thinking, planning, and leading ( She works with organizations in leadership development, team-building, and strategic planning. She helps organizations identify and articulate their values, vision, mission, strategy, and strategic initiatives. In 1995, Jackie was introduced to Appreciative Inquiry by David Cooperrider and Ron Fry while working on her doctorate at CASE Weatherhead School of Management. Her dissertation:Capacity Building Using an Appreciative Approach: A Relational Process of Building Your Organization's Future.She has worked across all sectors: for-profit, non-profit, government, and a wide spectrum of industries. Clients include: Edsel and Eleanor Ford Foundation, Flint Intermediate School District, Jefferson Wells, PriceWaterhouseCoopers, Girl Scouts, Orbseal Technologies, Washtenaw Literacy, U.S. Army, automotive suppliers, healthcare centers, and education. She has worked in over 25 countries using AI to affect the lives of thousands of people and their organizations improve capacity to thrive and increase performance. She has written 6 books, 20 books chapters, and over 40 articles. Co-authored books include:Thin Book of SOAR: Building Strengths-based Strategy and Conversations Worth Having: Using Appreciative Inquiry to Fuel Productive and Meaningful Engagement.She lives in Brighton, Michigan, with her husband, Paul; their kids, Ally and Adam; and Rex, a lovable dog.